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View ArticleQ&A with UCLA Health CIO Ellen Pollack: Building Bridges, Listening Tours &...
Ten years after going live with Epic, UCLA Health is now focused on “supporting the research community and building a bridge” to better connect research and clinical practice, said Ellen Pollack....
View ArticleQ&A with Michael Hasselberg, CDHO, URMC: “We Absolutely Need to Disrupt...
ChatGPT isn’t going to replace providers. In fact, Michael Hasselberg, PhD, believes “it’s going to save providers from leaving the profession.” In a recent interview, he talked about his...
View Article“A Big Impact”: Women Leaders Discuss How Technology Is “Changing the Way We...
For women, “the road to success has been more challenging,” particularly when it comes to technology roles. But the rapidly evolving landscape may change that, according to panelists Kristin Myers,...
View ArticleThe “Pivotal Role” Ethical Hacking Can Play in Strengthening Data Security
By proactively identifying vulnerabilities and weaknesses, ethical hackers can help organizations strengthen their cybersecurity posture, according to Joey Meneses, CTO at Akron Children’s Hospital. In...
View ArticleQ&A with Nemours Chief Value Officer Karen Wilding: “The Ability to Change...
It’s not enough to have innovative tools; “you have to think about how to mobilize and maximize them,” said Karen Wilding. In this interview, she talked about how Nemours is leveraging IT to improve...
View ArticleQ&A with Houston Methodist’s Michelle Stansbury: “It’s All About the Problem...
“Sometimes it isn’t about looking at new technology, but thinking about how to do things differently,” said Michelle Stansbury, VP of Innovation and IT Applications at Houston Methodist. In this...
View Article“Don’t Be Left Behind”: What Healthcare Can Learn Using Coca-Cola’s Formula
From forming non-traditional partnerships to delivering a personalized experience, there are several strategies healthcare organizations can borrow from a beverage giant to increase their chances at...
View Article“A Moving Target”: How Digital Tools Can Earn Clinicians’ Trust
If digital tools don’t solve the problems they’re designed to solve – or worse, “do more harm than good” – they aren’t much good to healthcare organizations, said John Halamka, MD, and Paul Cerrato....
View ArticleQ&A with SUNY Downstate CIO Dennis Sutterfield: “It All Starts with the...
There’s no perfect recipe for turning around an organization, but there is an ingredient that needs to be in place, said Dennis Sutterfield, CIO at SUNY Downstate. “Without question, you have to be...
View ArticlePodcast: Sanford Health CDO Jared Antczak on Removing Friction, “Website...
As CDO at Sanford Health, one of Jared Antczak’s core objectives is “ensuring that we’re not just digitizing existing things.” In this podcast, he talks about the difference between digitization and...
View ArticleQ&A with Christopher Neuharth of Children’s Wisconsin: “We want to find the...
To Christopher Neuharth, VP of Experience at Digital Innovation at Children’s Wisconsin, adoption numbers don’t mean that much – what matters is how technology is being utilized to “make the process...
View ArticleQ&A with Hartford Healthcare CIDO Joel Vengco: “It’s About Foundation,...
Every leader would like a bigger budget. But instead of asking for more money, CIDOs should look for ways to reduce expenses and “put savings back into IT so that we can begin to transform the...
View ArticleQ&A with Guthrie Clinic Chief Digital Officer Terri Couts: “The Focus Should...
“We can’t continue to do what we’ve done in the past and expect to survive,” said Terri Couts, CDO at Guthrie Clinic. In this interview, she talks about the virtual command center designed to...
View ArticleA Tale of Two Hospitals: CIO Chani Cordero Describes Her Patient Experience
Clinical decision support systems aren’t just tools for clinicians; “they significantly impact the patient experience by enabling personalized, informed care and adhering to the most up-to-date...
View ArticleSummer’s Greatest Hits: HealthsystemCIO’s Top Posts
From empowering cybersecurity teams to vendor relationships to removing obstacles for women, healthsystemCIO has covered it all during the past few months. Here, we reveal the most viewed posts...
View ArticleThe CISO’s Evolution, Part 1: “Strategic Risk Management” as the Cornerstone
“While technical expertise is crucial, soft skills are equally vital for a successful CISO,” according to Dennis Leber. In the first of this two-part series, he breaks down the key role security...
View Article“Untapped Power”: The Critical Role Digital Tools Can Play in Addressing...
Addressing health inequities is going to require systemic changes in national policies. In the meantime, however, “there are measures that clinicians and technologists can implement that will have an...
View ArticleClick for Care: How Virtual Nursing Is Improving Outcomes
From remote monitoring to telehealth consults, virtual nursing innovations are poised to revolutionize how patients connect to quality nursing expertise, said Joey Meneses, CTO at Akron Children’s...
View ArticleThe New Alert Fatigue: How Teams Are Developing a “Line of Sight” for Patient...
The proliferation of patient-facing digital tools has done wonders for engagement, but without the right integration and governance structures in place, “it becomes like a bowl of spaghetti,” said our...
View ArticleQ&A with Fisher-Titus CIO Linda Stevenson: “Every Conversation, Every Project...
“No one sits you down and teaches you how to look at data,” said Linda Stevenson, CIO at Fisher-Titus. In a recent interview, she spoke about the need for ongoing training, the “cybersecurity by...
View ArticleQ&A with Silver Cross Hospital CIO Teresa Andrea: “Technology Touches Every...
“Success in the CIO role isn’t about who has the biggest IT chops in the room. It’s about understanding the business need” and communicating it, said Teresa Andrea of Silver Cross Hospital. It’s also...
View ArticleQ&A with Virtua Health Chief Digital Transformation Officer Tarun Kapoor, MD:...
For IT and digital leaders, one of the biggest opportunities is to improve AI literacy and manage expectations by having “deep, meaningful conversations and not just throwing buzzwords around,” said...
View ArticleWrapping Up 2023: HealthsystemCIO’s Most Popular Interviews
It wasn’t just the usual suspects of artificial intelligence and cybersecurity that peaked the interests of our readers in 2023 – although those topics did draw interest. It was also the year of...
View ArticleThe Year in Blogs: Recapping the Top Posts from 2023
Improving vendor partnerships, learning from other industries, and earning clinicians’ trust are just some of the topics that resonated most with our readers in 2023. In this post, we identify the most...
View ArticleRebranding, Adopting & Securing: Charting a Future for Healthcare CIOs
“CIOs must lead digital to stay relevant,” according to David Chou. In this piece, he identified the key priorities for healthcare IT and digital leaders in the year ahead as they seek to “align with...
View Article“Technology Isn’t the Barrier”: Q&A with Robbie Freeman, CNIO, Mount Sinai...
It’s nearly impossible not to get caught up in the excitement around digital tools and AI, but if the right approach isn’t taken, it could be all for naught, according to Robbie Freeman, CNIO at Mount...
View Article“Driving Force”: CIO Joe Diver on the Community Hospital Approach to Digital...
The key with digital therapeutics isn’t to design processes in a bubble, but rather, to “look at your stakeholders, including patients, and ask, ‘how can we leverage this technology together? What...
View Article“A Step in the Right Direction”: How Prompt Engineering Can Improve GenAI
One way to improve the “widely contrasting results” often garnered by ChatGPT is through prompt engineering, according to Mayo Clinic Platform researchers. In this piece, Dr. John Halamka and Paul...
View ArticleQ&A: Providence’s Sara Vaezy on Meeting Patient Needs “In a More...
As digital tools play an increasingly critical role in successfully engaging with consumers, perhaps it’s time for a new approach, said Sara Vaezy. In this piece, she discusses the new platform...
View ArticleRed Flags and Safe Harbors: What DEA Rules Could Mean for Telehealth
By ‘red-flagging’ prescriptions that come from telehealth providers in other states, the proposed DEA rules may “inadvertently create barriers to care,” said Joseph Kvedar, MD. In this piece, he...
View Article“All About the Basics”: Cyber Hygiene in the Digital Age
“Cyber hygiene isn’t just a checklist or a set of IT protocols. It’s a culture; a way of digital life,” according to Jason Alexander, CISO at VCU Health. In this blog, he discusses the importance of...
View Article“A Profound Impact”: How NLP Fits into the Digital Health Ecosystem
Once used primarily to interpret human communications, natural language processing algorithms now “serve as the backbone for translation and clinical transcription services,” according to John Halamka,...
View Article“We’re All Learning”: Q&A with Anna Schoenbaum, VP of Applications & Digital...
One of the keys to meeting Penn Medicine’s core objectives – improving efficiency, reducing clinical burden, and delivering a better patient experience – is in establishing partnerships, said Anna...
View Article“This Is Real Innovation”: Q&A with Michael Hasselberg, CDHO, University of...
How much of an impact can Generative AI have – if leveraged properly, and if all the necessary pieces are in place? Quite a bit, according to Michael Hasselberg. “This is the first time in my career...
View ArticleLive @ Vive Partner Perspective Interview with Guillaume de Zwirek, CEO,...
In an effort to better engage with patients, many health systems have gotten themselves into a pickle by going overboard. Today, with almost every department running its own patient engagement efforts,...
View ArticleIs the Future of AI in Good Hands?
Technologists who worry that the latest AI systems can potentially “outsmart their makers and enslave humanity” are ignoring the more realistic concerns that challenge the healthcare community,...
View ArticleMaslow’s Hierarchy, Running Shoes and the Foundation for AI
There’s no doubt about the sky-high potential of AI, but without the critical foundational layers of the healthcare hierarchy in place, it may never be realized, according to Daniel Barchi, CIO at...
View Article“It All Comes Down to Value”: CIOs Discuss the Key Steps to Establishing a...
The term ‘digital front door’ gets thrown around a lot. But to truly make an impact, “it needs to be welcoming, to add value, and to be something the community wants,” said Michael Saad, CIO at Munson...
View ArticleQ&A with Englewood Health CIO Inderpal Kohli: “Only 20 Percent of It Is About...
With resources becoming increasingly scarce, it’s more important than ever to prioritize value, said Inderpal Kohli, CIO at Englewood Health. During a recent interview, he talked about what it means to...
View ArticleBreaking from Tradition: Q&A with Heather O’Sullivan, President, Healthcare...
With the right strategy and partnerships in place, there’s a way to “address the health system’s key challenges around capacity constraints while emphasizing patient comfort and privacy,” said Heather...
View Article“Gaps in the Ecosystem”: How IT Leaders and Vendors Can Work Together to...
Patients don’t view their experience as “a series of encounters,” and therefore, neither should health systems, said Dick Taylor, MD, of BJC Healthcare. “They need a continuous, consistent experience.”...
View Article“Like Herding Cats”: Making a Case for AI Assurance Labs
As AI continues to build momentum, a group of health systems, government agencies and tech companies are banding together to develop “a set of guidelines for safe, secure and trustworthy AI...
View ArticleFrom Option to Imperative: A Roadmap for Telehealth Adoption
Despite the myriad benefits, including increased patient engagement, telehealth remains an option, not an imperative. As a result, “we are still underperforming as an industry compared to the promises...
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